Always there
Enquiries arrive in the evening and at weekends. A digital employee answers when they arrive, not on the next working day.

Comparison
01 · In short
Both take work off your hands. Only one is always there and says what it is.
In short
A virtual assistant is a person paid by the hour who takes on tasks by instruction: available during working hours, onboarded over weeks, with access to your accounts. Agentiq provides digital staff: AI with a role and jobs, working around the clock in your tools, always labelled as AI, asking you when a decision is due. Onboarding is one conversation, and access stays in your house.
The difference
Enquiries arrive in the evening and at weekends. A digital employee answers when they arrive, not on the next working day.
Digital staff are AI and are never presented as people. Your customers know who they are writing with.
No shared passwords, no account in another country. The work runs in your workspace, hosted in Germany.
Money, contracts and people stay with you. That is not an instruction but part of the system.
Side by side
| What it is about | Virtual assistant | Agentiq |
|---|---|---|
| Who works | A person by the hour | Digital staff, AI, labelled |
| When | At agreed times | When the work arrives |
| Onboarding | Weeks, with instructions | One conversation, then the first draft |
| Access | Your accounts, shared | Your workspace, in Germany |
| When someone leaves | New search, new onboarding | Operation by Agentiq |
| Decisions | By arrangement | Your approval, limits in the code |
Who it is for
Answering enquiries, setting appointments, sorting receipts, following up: similar every day, needed every day.
Access to inbox and accounts stays in house.
Customers should see that an AI answers in your company's name.
The way in
About 25 minutes about your business, in your words. No forms.
Departments, roles and first jobs, built from the conversation. You approve.
It runs. What matters waits for you. The rest gets done, and you see everything.
Questions
Agentiq takes over the recurring work in your tools. People remain for everything that needs judgement, relationships and responsibility. Many businesses use both.
Yes, deliberately. Every message, every call, every page is labelled. That is part of the system and cannot be switched off.
Calls are among the jobs digital staff can take on, labelled as well. What comes of it, you see as a job.
A conversation of about 25 minutes. From it comes the first draft with roles and first jobs, which you approve.

Describe in five minutes what keeps piling up. We answer in writing and with a proposed date.
